Install the Windows 10 generic drive to resolve compatibility issues. If your driver still fails to work, a compatibility issue may be at hand. Note: Windows will automatically reinstall your drivers after restarting Install a Windows Generic Driver
Right-click your audio driver and select Uninstall.
Click the Driver tab and click Update Driverĭrivers may be corrupted and require a fresh install.
Right-click your sound card and select Properties.
Expand the Sound, video and game controllers menu.
Navigate to the Start menu and search for Device Manager.
Drivers should be updated so that Windows can interact with your audio devices correctly.
Select Advanced Startup and navigate to Startup Settings to restart in Safe Modeĭrivers receive new updates that might fail to install when required.
Starting your computer in safe mode is simple: If your audio devices start to work in safe mode, then drivers are not the issue. Safe mode uses limited computer resources and helps isolate the issue. Start in Safe Modeīefore messing with your drivers, it’s best to start in safe mode. The process can be manually done as well but may require more steps. Drivers can update sporadically, so automatic driver updates are recommended. Outdated audio drivers can prevent your devices from working, as drivers are needed for the operating system to communicate to its hardware devices.
Cycle through each Default Format until one works.
Navigate to the Advanced tab, change the Default Format and click Test.
Right-click your device and click Properties.
Go to the Start menu and search for Sound.
Your audio device might be trying to play sound at an audio level that it is not designed for. Tip: Keep in mind that headphones will normally prevent speakers from turning on.
Try connecting your device to a different USB /Audio Port.
Check for loose connections and loose cables.
Be sure to check your device manuals for specific instructions.
For speakers, check your volume levels – turn your volume levels all the way up.
Check that your device is powered on and try a different outlet if needed.
Make sure it is not a hardware issue first: It’s possible that your audio device is not configured correctly. If you’re experiencing no sound from your headset and speakers, or if your microphone stops working, continue reading on. Why Won’t My Audio Devices Work After a Windows 10 Reset?Ī computer reboot can usually reset a nonresponsive computer, but if an audio device fails to work, a software or hardware issue may be at fault.
Driver Support/ knowledgebase/ Why Won’t My Audio Devices Work After a Windows 10 Reset?.
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